Every declaration is reviewed and signed by your licensed CHA with their own digital signature before it reaches ICEGATE.
Your AI Copilot for Customs Operations.
Less manual work. More shipments handled. Your expertise stays in control. CustomsPilot.Ai turns client emails and WhatsApp messages into filing-ready Bill of Entry and Shipping Bill packets that your CHA signs and sends to ICEGATE.
Unified inbox
ops@broker.example · WhatsApp Business
From accounts@importer.example · “Please clear on priority, vessel ETA 24 Oct.”
“Sir, COO and BIS letter attached.”
From shipping line · IGM details and freight charges
- Client matched: Importer Electro
- 6 documents from 2 channels
- Import · Sea · Nhava Sheva (INNSA1)
- Assigned to Imports desk
Commercial invoice · INV-00000
42 fields and 3 line items read
COMMERCIAL INVOICE
SellerExporter Company Co., Ltd| Description | Qty | Amount USD |
|---|---|---|
| Li-ion cells 3.7V 2600mAh | 4,000 | 18,400.00 |
| SS hex bolts M8 × 40 | 50,000 | 2,150.00 |
| Bluetooth earbuds, TWS | 1,000 | 9,700.00 |
| Total | 30,250.00 |
Cross-check · 4 documents
31 checks passed · 2 need attention
| Quantity (pcs) | 55,000 | 55,000 | — | Match |
| Packages | — | 86 CTN | 86 CTN | Match |
| Gross weight | 1,284 | 1,284 | 1,248 | Mismatch |
| Consignee | Importer | Importer | Importer | Match |
B/L shows 1,248 kg; invoice and packing list show 1,284 kg. Likely a transposed digit.
Li-ion cells need a BIS R-number on the declaration. Letter received on WhatsApp; confirm the number.
Bill of Entry · Home consumption
Draft 1 · Nhava Sheva (INNSA1)
| # | Description | CTH | Basis | Conf. |
|---|---|---|---|---|
| 1 | Li-ion cells 3.7V | 8507 60 00 | Heading 8507 · GIR 1, 6 | 98% |
| 2 | SS hex bolts M8 | 7318 15 00 | Reused · approved 12× | 99% |
| 3 | Bluetooth earbuds | 8518 30 00 | Ch. 85 · not 8517 62 | 86% |
Review & approve · CP-00-0000
Prepared by Preparer Name · Checker: you
- All documents received6 files
- Cross-check issues resolved2 / 2
- HS codes confirmed by reviewer3 lines
- BIS R-number linkedline 1
- Duty computed and checked₹ 8.28 L
- Client approval on dutyWhatsApp
- Signed by Broker NameClass 3 DSC
- Submitted to ICEGATEBill of Entry · sea
- Awaiting BE numberStatus checked automatically
Billing · CP-00-0000
Shipment cleared · out of charge
| Customs duty paid REIMBURSEMENT | ₹ 8,28,436 |
| Pulled from BE · BCD + SWS + IGST | |
| Agency charges | ₹ 3,500 |
| Documentation & filing | ₹ 750 |
| GST 18% on services | ₹ 765 |
| Total due | ₹ 8,33,451 |
- Agency (sea, per BE)
- ₹ 3,500
- Documentation
- ₹ 750
- Duty recovery
- Matched to BE
- Cleared jobs
- 214
- Invoiced
- 209
- Unbilled, flagged
- 5
Same team. Same licence. Far less typing.
CustomsPilot.Ai takes over the repetitive work between a client's first message and your signature, so your experts spend their day on decisions.
Every shipment starts from scratch
- Documents scatteredInvoices in email, COO on WhatsApp, B/L from the line, all sorted by hand.
- Retyping into the BEEvery invoice line keyed manually, then checked again.
- Mismatches found lateA weight or value error surfaces as a query after filing.
- HS codes from memoryDifferent staff, different codes for the same product.
- Billing at month-endDuty recovery and charges compiled late, some jobs never billed.
Every shipment arrives as a packet
- One case, opened for youEmail and WhatsApp files grouped by shipment automatically.
- Fields filled by AIEvery value extracted and linked to its source on the page.
- Issues caught before filingDocuments cross-checked; gaps sent back to the client in one click.
- Consistent classificationHS suggestions with reasons, and your approved codes reused.
- Invoice on clearanceDuty recovery and service invoice raised from the case.
Everything a declaration needs, in one place
The packet is what CustomsPilot.Ai delivers for every shipment. Your CHA opens it, reviews what matters, signs and files.
- Declaration draftBill of Entry or Shipping Bill data with suggested HS codes.
- Duty worksheetBCD, surcharge and IGST per line, with the working shown.
- Validation reportCross-checks passed, issues resolved, certificates linked.
- Sources and audit trailOriginal documents and every change, by whom and when.
From first message to final invoice
Each module hands clean data to the next. Use the full flow, or start with the step that costs your desk the most time.
Intake
Email and WhatsApp captured, case opened. Most CHA desks lose the first hour of every job hunting through inboxes and chat threads.
Explore IntakeExtract
AI reads invoice, B/L, COO, packing list. Re-typing invoice lines into a Bill of Entry is the slowest and most error-prone part of a CHA's day.
Explore ExtractValidate
Cross-checks documents, flags issues. A mismatch found at the port means a query, a delay and an unhappy client.
Explore ValidatePrepare
Bill of Entry or shipping bill filled. A complete first draft means your experts spend their time on judgement calls, not on typing.
Explore PrepareApprove & file
CHA reviews, signs, sends to ICEGATE. Your licence and your judgement stay at the centre.
Explore Approve & fileBill
Duty recovery and service invoice raised. Unbilled and under-billed jobs are revenue a CHA has already earned.
Explore BillAI does the drafting. You make the call.
Click any field to see exactly where it came from on the client's document. No black boxes.
HS codes and other AI-made choices are marked with a confidence score and a reason, so you know where to look first.
What would your desk get back?
Move the sliders to match your firm. The time-saved figure is your own estimate; we will measure it on your real cases during the demo.
Illustrative calculation from the values you enter. It is not a guarantee of results.
One packet. Built to travel.
Customs work follows the same six steps at every border. CustomsPilot.Ai keeps that flow constant and adds a country adapter for each customs authority's declaration format and filing gateway. ICEGATE is live today, with more adapters joining the network.
What is CustomsPilot.Ai?
CustomsPilot.Ai is an AI copilot for customs operations. It captures shipment documents from email and WhatsApp, extracts and cross-checks them, prepares Bill of Entry or Shipping Bill data with HS codes and duty, and routes the filing-ready packet to a licensed customs broker to sign and file on ICEGATE. It then raises the duty recovery and service invoice.
Who is CustomsPilot.Ai built for?
It is built first for customs brokers (CHAs) and their operations teams in India, including CHA firms that are part of freight forwarders. Importers and exporters benefit through faster, more accurate clearance by their broker.
What is a filing-ready packet?
A filing-ready packet is everything a customs declaration needs in one place: the client's documents, the extracted and validated data, the drafted Bill of Entry or Shipping Bill with HS codes and duty, a pre-filing checklist and the audit trail. A CHA only needs to review, sign and file it.
Does the AI file customs declarations by itself?
No. CustomsPilot.Ai prepares the declaration, but a licensed customs broker reviews it, signs it with their own digital signature and sends it to ICEGATE. Your expertise stays in control at every step.
Does CustomsPilot.Ai work across countries?
CustomsPilot.Ai is built for global customs operations. Its six-step workflow is the same at every border, and a country adapter handles each authority's declaration format and filing gateway. The adapter for India's ICEGATE is live today, and more customs authorities are being added to the network.
Bring one real shipment. Watch it become a filing-ready packet.
In a 30-minute walkthrough we run one of your own cases from client email to signed Bill of Entry, so you see the time saved on your work, not ours.