AI-Powered Customs Operations Platform

Your AI Copilot for Customs Operations.

Less manual work. More shipments handled. Your expertise stays in control. CustomsPilot.Ai turns client emails and WhatsApp messages into filing-ready Bill of Entry and Shipping Bill packets that your CHA signs and sends to ICEGATE.

Live
India · ICEGATEBill of Entry and Shipping Bill packets for CHAs
Growing
Global customs networkOne packet, with an adapter for each customs authority
app.customspilot.in/cases/CP-00-0000
Sample data

Unified inbox

ops@broker.example · WhatsApp Business

Case opened
Shipment docs – INV-00000 / ABCD0000000

From accounts@importer.example · “Please clear on priority, vessel ETA 24 Oct.”

Invoice.pdfPacking_List.xlsxBL_draft.pdf
Rakesh (Importer) · WhatsApp

“Sir, COO and BIS letter attached.”

COO_scan.jpgBIS_R-41xxxx.pdf
Arrival notice – ABCD0000000

From shipping line · IGM details and freight charges

New case CP-00-0000
  • Client matched: Importer Electro
  • 6 documents from 2 channels
  • Import · Sea · Nhava Sheva (INNSA1)
  • Assigned to Imports desk
Extract started
Built for licensed CHAsYour licence, your signature, your call
Email + WhatsApp intakeNo new portal for your clients
ICEGATE-ready BE & SBPrepared, checked and signed in one flow
Billing on clearanceDuty recovery and service invoice, same day
A CHA desk, before and after

Same team. Same licence. Far less typing.

CustomsPilot.Ai takes over the repetitive work between a client's first message and your signature, so your experts spend their day on decisions.

Today

Every shipment starts from scratch

  • Documents scatteredInvoices in email, COO on WhatsApp, B/L from the line, all sorted by hand.
  • Retyping into the BEEvery invoice line keyed manually, then checked again.
  • Mismatches found lateA weight or value error surfaces as a query after filing.
  • HS codes from memoryDifferent staff, different codes for the same product.
  • Billing at month-endDuty recovery and charges compiled late, some jobs never billed.
With CustomsPilot.Ai

Every shipment arrives as a packet

  • One case, opened for youEmail and WhatsApp files grouped by shipment automatically.
  • Fields filled by AIEvery value extracted and linked to its source on the page.
  • Issues caught before filingDocuments cross-checked; gaps sent back to the client in one click.
  • Consistent classificationHS suggestions with reasons, and your approved codes reused.
  • Invoice on clearanceDuty recovery and service invoice raised from the case.
The filing-ready packet

Everything a declaration needs, in one place

The packet is what CustomsPilot.Ai delivers for every shipment. Your CHA opens it, reviews what matters, signs and files.

  • Declaration draftBill of Entry or Shipping Bill data with suggested HS codes.
  • Duty worksheetBCD, surcharge and IGST per line, with the working shown.
  • Validation reportCross-checks passed, issues resolved, certificates linked.
  • Sources and audit trailOriginal documents and every change, by whom and when.
Your expertise stays in control

AI does the drafting. You make the call.

Nothing files without your signature.

Every declaration is reviewed and signed by your licensed CHA with their own digital signature before it reaches ICEGATE.

Every value shows its source.

Click any field to see exactly where it came from on the client's document. No black boxes.

AI decisions are labelled.

HS codes and other AI-made choices are marked with a confidence score and a reason, so you know where to look first.

Your numbers, your assumptions

What would your desk get back?

Move the sliders to match your firm. The time-saved figure is your own estimate; we will measure it on your real cases during the demo.

Bills of Entry and Shipping Bills your desk files
Sorting documents, data entry, checking, billing
Fully loaded cost of an operations executive
Your assumption. Adjust to what you expect.
Hours back per month250for higher-value work
Cost saved per month₹ 1,12,500at your hourly cost
Extra filings, same team+400per month of capacity
Equivalent full-time staff1.4at 176 working hours a month

Illustrative calculation from the values you enter. It is not a guarantee of results.

Global by design

One packet. Built to travel.

Customs work follows the same six steps at every border. CustomsPilot.Ai keeps that flow constant and adds a country adapter for each customs authority's declaration format and filing gateway. ICEGATE is live today, with more adapters joining the network.

Read our global vision
FAQ

Straight answers

More in the full FAQ.

What is CustomsPilot.Ai?

CustomsPilot.Ai is an AI copilot for customs operations. It captures shipment documents from email and WhatsApp, extracts and cross-checks them, prepares Bill of Entry or Shipping Bill data with HS codes and duty, and routes the filing-ready packet to a licensed customs broker to sign and file on ICEGATE. It then raises the duty recovery and service invoice.

Who is CustomsPilot.Ai built for?

It is built first for customs brokers (CHAs) and their operations teams in India, including CHA firms that are part of freight forwarders. Importers and exporters benefit through faster, more accurate clearance by their broker.

What is a filing-ready packet?

A filing-ready packet is everything a customs declaration needs in one place: the client's documents, the extracted and validated data, the drafted Bill of Entry or Shipping Bill with HS codes and duty, a pre-filing checklist and the audit trail. A CHA only needs to review, sign and file it.

Does the AI file customs declarations by itself?

No. CustomsPilot.Ai prepares the declaration, but a licensed customs broker reviews it, signs it with their own digital signature and sends it to ICEGATE. Your expertise stays in control at every step.

Does CustomsPilot.Ai work across countries?

CustomsPilot.Ai is built for global customs operations. Its six-step workflow is the same at every border, and a country adapter handles each authority's declaration format and filing gateway. The adapter for India's ICEGATE is live today, and more customs authorities are being added to the network.

Bring one real shipment. Watch it become a filing-ready packet.

In a 30-minute walkthrough we run one of your own cases from client email to signed Bill of Entry, so you see the time saved on your work, not ours.